CMS UI Kit- Increasing Design Efficiency by 30% with a Scalable Design System

Challenge

  • The goal was to decrease time from project start to launch, especially for our core website product

  • Design workflows were inconsistent, resulting in duplicated effort and unclear standards

  • Teams lacked a unified knowledge of UX best practices, causing inconsistent solutions

  • Lack of a shared design language led to misalignment between design, PM and dev teams

Role
UX Design Lead - design execution, stakeholder partnership

Creating the Design System

The design system needed to focus on scalability and flexibility in order to be leveraged for all clients.

The UI styling and content will be applied based on client brand and KPIs and overall strategic goals so the style needed to focus on ease of use for designers to update efficiently and effectively.

  • Typography & Styles:

    • Defined scalable heading/body styles for web & mobile

    • Applied WCAG contrast standards for inclusive readability

  • Color & Spacing System:

    • Color scales that could be easy adoptable and editable for the client’s brand

    • Implemented color accessibility components to check color contrast

    • Spacing scale & 8-point grid for layout consistency.

  • UI Components:

    • Buttons, navigation bars, cards, form inputs, icons

    • Documented hover/active/disabled states

    • Responsive variants for different breakpoints

UX Research-Driven Website Modules

  • Widgets were designed using UX best practices specific to leisure travelers

    • Hierarchy in content and UI related to the user’s task-based needs

    • Widgets focused on the leisure traveler’s user journey and task flows

For example, when searching for events on a leisure website, the hierarchy of content is important to how a user needs to see and digest that information. Users will look for things in this order:

When is the event? Date of event is top priority and should sit high in the hierarchy.

What is the event? Does it align with my interests and my group? Event name sits next in hierarchy.

Where is the event located? Is it nearby my accommodations, how will I get there? Location and any specific date ranges fall to the bottom of the hierarchy.

Documentation & Rollout

  • Centralized system library with clear usage guidelines

  • Internal workshops for design + dev teams to drive adoption

  • Governance process for adding new components

  • Figma library was complemented with a live online library, maintained by the development team, for referencing functionality, interactions and setup in the backend of the CMS

Impact

30% faster project start → development handoff

Major reduction in design inconsistencies & rework

Improved cross-functional alignment & collaboration

Scalable system that supports all future digital projects

Faster turnaround = happier customers = customer retention & referrals